Information last reviewed: March 2026

YouFibre Referral Eligibility: Do You Qualify?

Before placing an order using referral code 7HZX5R, it is worth checking that you meet the eligibility criteria. If any of the requirements are not met, the referral will not apply and no reward will be generated.

Always verify: Eligibility criteria are set by YouFibre and can change without notice. This page reflects our understanding of the scheme as of March 2026. Check the current terms at youfibre.com before ordering.

Who can use a referral code?

To use a YouFibre referral code and be eligible for the associated reward, the new customer must meet all of the following criteria:

You are a new YouFibre customer — you have not previously held a YouFibre account or had YouFibre broadband installed at your address.

You are ordering online or by phone — you are placing your order directly at youfibre.com or via YouFibre's telephone sales line.

You are choosing a 12-month contract — you select a 12-month term when ordering, not a monthly rolling plan.

You enter the referral code at checkout — you type code 7HZX5R into the referral code field during the order process, before submitting.

You complete the order and have the service installed — the installation takes place and your service goes live.

You pay your first bill — the reward is triggered after the first bill is settled.

What disqualifies a referral?

Any of the following will mean the referral code does not qualify, and no reward will be issued:

You are an existing or returning YouFibre customer. If you have previously held a YouFibre account — even if it has since been closed — you are not eligible as a new customer.

You order via a local sales agent. YouFibre sometimes uses local sales agents to sign up customers in certain areas. Orders placed via these agents do not qualify for the referral scheme — even if you mention the code.

You choose a monthly rolling contract. The referral scheme applies only to 12-month fixed-term contracts. If you select a monthly rolling option, the referral will not apply.

You attempt to add the code after placing your order. The referral code must be entered at the point of ordering. It cannot be applied retrospectively once the order has been submitted.

You cancel before installation or before paying the first bill. The reward conditions require both successful installation and payment of the first bill. Cancellations before either stage will void the referral.

Contract type: why 12-month matters

YouFibre offers customers a choice between a 12-month fixed-term contract and a monthly rolling contract. The monthly rolling option provides greater flexibility — you can cancel with relatively short notice — but it is not eligible for the referral scheme.

The 12-month contract commits you to the service for a year. If you are considering using a referral code, you should factor in whether a 12-month commitment suits your circumstances before ordering.

If you are unsure which contract type you have chosen, check your order confirmation before the order is finalised. Once submitted, the contract type cannot be changed for referral purposes.

Ordering method: online and phone only

The referral code applies when ordering directly through YouFibre's official channels:

Online at youfibre.com — There is a referral code field in the checkout process. Enter 7HZX5R in that field before completing your order.
By phone — When ordering over the phone with YouFibre's sales team, tell them you have a referral code and provide 7HZX5R when asked.

If a door-to-door or local sales agent approaches you about signing up to YouFibre, be aware that orders placed through those agents are excluded from the referral scheme. This is a YouFibre policy, not something that can be worked around by quoting the code to the agent.

What counts as a new YouFibre customer?

YouFibre defines a "new customer" as someone who has not previously been a YouFibre customer. In practice, this means:

You have never had a YouFibre broadband connection at any address — not just your current one.
You have not previously held a YouFibre account, even if it was cancelled before the service went live.

If you are unsure whether a previous interaction with YouFibre counts as a "previous customer" relationship, the safest approach is to verify directly with YouFibre before placing an order using a referral code.

Check before you order: Eligibility rules are set by YouFibre and may differ from the summary above. Always check the current terms at youfibre.com to confirm you qualify before placing your order.

Current referral code

7HZX5R

Disclosure: the site owner may receive a benefit when an eligible new customer uses this code and completes a qualifying order. About this site

More information

How the scheme works, step by step →

Referral terms, tracking, and common issues →