YouFibre Referral Code — Frequently Asked Questions

In March 2026, YouFibre replaced its Aklamio link-based referral system with a direct code-based scheme. Previously, existing customers shared personalised tracking links via the Aklamio platform — clicking the link would automatically register the referral. Under the new system, existing customers share a referral code instead, and new customers enter it manually at checkout on youfibre.com or by phone.

The old Aklamio links no longer work for new sign-ups. Referral codes are now found in the YouFibre app, the My Account portal, or in your YouFibre welcome email. For more detail, see our full guide to the Aklamio to code change.

No. YouFibre switched away from Aklamio in March 2026. The Aklamio portal is no longer supported for new YouFibre referrals. If you previously shared an Aklamio referral link, it will not generate a reward for any new sign-ups made from this point forward.

The current scheme is entirely code-based. Referral codes — such as 7HZX5R — are entered manually at checkout. There is no tracking link involved.

No. YouFibre referral links (previously issued via Aklamio) stopped working in March 2026 when YouFibre switched to a code-based system. Clicking an old referral link will not register a referral, and no reward will be generated.

Your friend will need to share their referral code instead — a short alphanumeric code found in the YouFibre app, My Account portal, or welcome email. You enter it manually at checkout. If you need a code to use right now, you can use 7HZX5R when ordering online at youfibre.com or by phone.

The YouFibre referral scheme allows existing YouFibre customers to share a referral code with people who are considering signing up. When a new customer uses the code when placing their order, both the new customer and the person who shared the code may be eligible for a reward from YouFibre.

The scheme is code-based — the referral code must be entered manually during the checkout process. It is not link-based.

7HZX5R is a YouFibre referral code. It works in exactly the same way as any other YouFibre referral code — it is entered during the ordering process to associate the new order with the referral.

This website is run by an individual who participates in the YouFibre referral scheme. When an eligible new customer uses code 7HZX5R correctly, the site owner may receive a reward. This is disclosed on every page where the code appears.

To use referral code 7HZX5R:

1. Go to youfibre.com and begin the ordering process — or call YouFibre's sales line.
2. When prompted for a referral code during checkout (or when asked by the sales representative), enter 7HZX5R.
3. Complete the rest of the order as normal, making sure to choose a 12-month contract.

The code must be entered before you submit your order. It cannot be added afterwards.

The code is entered during the ordering process — at the checkout stage when you are completing your order online at youfibre.com, or when asked by a telephone sales representative if you have a referral code.

The exact position of the code field in the online checkout may change. If you cannot find it, look for a field labelled "referral code", "have a code?", or similar. If ordering by phone, mention that you have a referral code early in the call.

No. The referral code must be entered at the point of ordering. Once your order has been submitted, it is not possible to add, change, or apply a referral code to it.

If you placed an order without entering the code and would like to check whether anything can be done, you should contact YouFibre's customer support directly — but it is generally not possible to apply the code retrospectively.

The referral code can be used in two ways:

• Online: at youfibre.com during the checkout process.
• By phone: when placing an order with YouFibre's sales team over the phone.

It cannot be used via local sales agents or at any point after the order has been submitted.

No. YouFibre's referral scheme does not apply to orders placed through local sales agents or door-to-door representatives. Even if you quote the referral code to the agent, it will not be applied to the order under the scheme's terms.

If a local agent approaches you, and you want to use a referral code, you would need to complete the order directly through YouFibre's website or by calling YouFibre yourself instead.

No. The YouFibre referral scheme applies to 12-month fixed-term contracts only. If you choose a monthly rolling contract when ordering, the referral code will not qualify for the reward scheme, even if the code was correctly entered during checkout.

If you want the referral to count, make sure you select a 12-month contract when placing your order.

Yes. The YouFibre referral scheme is for new customers only. If you have previously had YouFibre broadband — at any address, or even if you cancelled before the service went live — you may not qualify as a new customer.

If you are unsure whether a previous interaction with YouFibre counts, contact YouFibre directly to confirm before placing an order with a referral code.

The reward amount is not fixed — it varies depending on which YouFibre package the new customer chooses. Higher-speed packages may attract a higher reward value.

Because reward values can also change over time, this site does not quote specific amounts. Check YouFibre's own website for the current reward values before ordering.

The reward is processed after two conditions are both met:

1. Your YouFibre service has been installed.
2. Your first bill has been paid.

After both conditions are met, YouFibre processes the reward — and this can take up to 60 days from the date the first bill was paid. Allow the full 60 days before querying a missing reward.

If your referral reward has not appeared, first check the following:

• Was the code entered during the original order (not afterwards)?
• Was the order placed online or by phone — not via a local agent?
• Was a 12-month contract chosen?
• Is the customer new to YouFibre?
• Has the service been installed and the first bill paid?
• Have 60 days elapsed since the first bill was paid?

If all of the above are satisfied and the reward has still not arrived, contact YouFibre's customer support team with your order reference and account details. This site cannot investigate or resolve reward queries.

No. There is no limit on the number of eligible new customers who can use a referral code. Each qualifying order generates a separate referral reward, and the same code can be used by multiple people.

No. Only one referral code can be applied per order. If you enter more than one code, only one will apply — or the field may only accept a single entry.

No. This website — youfibrereferral.uk — is an independent, unofficial guide. It is not operated by, endorsed by, or affiliated with YouFibre in any way.

The site is run by an individual who participates in YouFibre's referral scheme and may receive a reward when eligible new customers use code 7HZX5R. For official YouFibre information, visit youfibre.com.

Before placing your order, we recommend checking the following:

• You are a new YouFibre customer.
• YouFibre broadband is available at your address.
• You have decided on a 12-month contract.
• You have the referral code ready (7HZX5R).
• You are ordering directly at youfibre.com or by phone.
• You have reviewed the current reward values and terms on YouFibre's own website.

The most important step is to check YouFibre's current terms before ordering — referral scheme terms and reward values can change.

The official YouFibre referral terms and conditions are published on YouFibre's own website at youfibre.com. Look for the referral scheme or refer-a-friend section within their website. This independent guide summarises the key points, but the official YouFibre terms are the definitive source — particularly regarding current reward values.